Frequent Questions and Answers

How Much Optimal Internet Speed is required for my ARABIA TV Box to work properly ?

ARABIA TV Box works best when you are getting 1.5 MBPS or more. You can connect to your router through the Ethernet wire or the wireless adapter (some models may have Wi-Fi or wireless adapter already built in the box).

The internet speed keeps changing, depending on service, time and load on the network, but it should remain at least 1.5 Mbps to work properly (1Mbps speed may also work but the quality may suffer).

How I can complete the configuration setup once I received my new ARABIA TV Box?

Simply, ARABIA TV Box has automatic setup configuration, once you plug in the power adapter, the wizard setup will appear automatically on your TV screen.  All you need to do is follow the instructions. That’s all. 

How do I connect to my internet to my ARABIA TV Box?

You can connect through a wire or wireless connection. First, try to use a wireless connection. It should work without any problems, it’s already tested by many customers. 

If you feel the internet connection signal is weak, then try to use a wired connection. in this case, you need to connect the Ethernet wire cable between your modem & ARABIA TV Box.  That’s All.

What languages are supporting for ARABIA TV Box?

ARABIA TV Box is supporting Arabic.

How to activate my ARABIA TV Box?

aAll you need to do is go to Home screen then press LIVE IPTV application  then go to Settings. You will be asked to enter the activation code.

Can I access YouTube & other social applications on my ARABIA TV Box?

aYes, popular YouTube & other social applications are easily accessible in ARABIA TV Box.

All applications are available in Home Screen.  In order to search a video please highlight the search box and then press ‘OK’. The letters and numbers will appear in the bottom to help you to add the text to the search area.

What is included in the ARABIA TV Package & What is the Warranty?

aARABIA TV Set-top box, Remote Control, Power adapter, HDMI cable.

The warranty is for one year.

How to renew my service & How to get my new activation code?

aTo renew your service, please contact your dealer or visit www.arabiatv.us

Once you buy the service renewal, you will receive the activation code automatically by email within 5 minutes.